Welcome to our store! We’ve designed this shipping policy to ensure a seamless and transparent shopping experience for you. By making a purchase from us, you agree to adhere to the terms outlined below.
A. Shipping:
All orders over $30 in this store ship for free. Orders under $30 will incur an additional $4.99 shipping fee.
B. Shipping, Processing, and Order Deadlines:
We know you are eager to receive your order. Here is what you can expect:
- Processing Time (Handling Time): 1 – 2 Business Days (Monday to Friday).
- Orders must be placed before 5:00 PM MT to be processed the same day.
- Transit Time: 6 – 8 Business Days (Monday to Friday).
- Total Delivery Time: You can expect to receive your package within 7 – 10 business days from the date of purchase.
C. Delivery Terms:
We use the following shipping carriers:
- USPS
Carrier selection may vary depending on the destination country and shipping conditions.
D. Change of Address:
Should you need to modify the delivery address, please reach out to us at support@romapc.com within 24 hours of placing your order. Once an order is in transit, changes cannot be accommodated.
E. Tracking:
Upon shipment, you’ll receive a unique tracking number to monitor your order’s journey until it reaches you.
F. Cancellation:
You can cancel your order at any time before it’s shipped. If your order has already been dispatched, please refer to our refund policy for further assistance.
G. Packages Damaged in Transit:
If you notice any damage to your package during transit, we kindly request you reject it if feasible and contact our customer service team immediately for support. In case the package arrives without your presence, please notify our customer service team promptly for next steps.
Additional Information:
- E-Mail: support@romapc.com
At our store, your satisfaction is our priority. Should you have any queries or require further assistance, feel free to reach out to our dedicated customer service team. Thank you for choosing us for your shopping needs!
Contact Information
- Email: support@romapc.com
- Phone: +1 (623) 267-2345
- Address: 1652 N 52nd St Apt 35, Phoenix, AZ 85008, USA
- Support Hours: Monday–Friday, 10:00 AM–5:00 PM MT